Where to do a Capitec cash send withdrawal: Free options at retailers and ATMs
Performing and receiving a cash send is a useful feature that some South African banks offer, including Capitec. A Capitec cash send withdrawal can be done at a Capitec ATM or multiple outlets, including Ackermans, Game, and Pick n Pay.
Source: UGC
TABLE OF CONTENTS
- Key takeaways
- You can perform a Capitec cash send withdrawal at multiple local stores
- Knowing how to do a cash send on Capitec makes the process quick and efficient
- How to perform a Capitec cash send without the app
- There are minimal Capitec cash send withdrawal requirements
- Can you withdraw a Capitec cash send at Spar?
- Can you do a cash send on a Capitec ATM?
- Frequently asked questions
- Capitec customer care details
- Final word
Key takeaways
- A Capitec cash send is a service that allows the bank's customers to send money to another individual without the need for a bank account or card.
- Knowing where to withdraw a Capitec cash send saves you time and effort by enabling you to go directly to your nearest supported ATM or supporting retailer without any runaround.
- Customers can perform a Capitec cash send withdrawal at places including Pick n Pay, Shoprite, PEP and other supported retailers, as well as any Capitec ATM.
You can perform a Capitec cash send withdrawal at multiple local stores
Retailers where you can withdraw a Capitec cash send include:
- Shoprite
- Pick n Pay
- Checkers
- Ackermans
- Boxer
- PEP
- PEP HOME
- PEP CELL
- Usave
- Capitec ATM
Knowing how to do a cash send on Capitec makes the process quick and efficient
Customers looking to perform a cash send from Capitec via the app can follow these simple steps:
- Step 1: Open the Capitec app and select 'Transact'.
- Step 2: Select the 'Send cash' section.
- Step 3: Select the account from which you wish to send money.
- Step 4: Enter the amount of money you wish to send, in increments of 10, and between the values of R40 and R3,000.
- Step 5: Create a unique four-digit secret code to send to the receiver.
- Step 6: Select 'Send' and ensure you send the relevant reference number to the receiver, as they require both the PIN and reference number to complete the withdrawal.
Source: UGC
How to perform a Capitec cash send without the app
Those without the app can perform the function via their internet banking:
- Step 1: Navigate to your relevant banking webpage and sign in using your details.
- Step 2: Visit your 'Payments' menu.
- Step 3: Select the 'Send cash' option and 'Continue' to confirm.
- Step 4: Choose your preferred account to send the money from.
- Step 5: Enter the value you wish to send (in increments of 10).
- Step 6: Create a unique four-digit code and click 'Send'.
- Step 7: Remember to send the recipient the reference number for a successful withdrawal.
There are minimal Capitec cash send withdrawal requirements
There are no Capitec cash send withdrawal fees, and all that is required is the reference number and secret code created by the recipient and sent via SMS or WhatsApp to the sender.
Capitec's withdrawal limit is R5,000 daily, but this does not apply to cash sends, and you can withdraw any amount that has been sent, as the function has a maximum limit of R5,000.
Can you withdraw a Capitec cash send at Spar?
Spar is one of the accepted retailers where customers can collect their cash. Capitec customers can also withdraw from their main bank accounts at supported retailers with the necessary identifying information, such as their bank card and proof of identity.
Source: UGC
Can you do a cash send on a Capitec ATM?
You can collect a cash send at the bank's ATMS, but you cannot perform the function on one. Customers can perform the task exclusively via the app or online banking.
Frequently asked questions
Retrieving a cash send is a quick and easy process once you know which retailers are partnered with Capitec. It is essential to know the terms and conditions of this process, along with other essential information for the bank's customers to know.
How long does the Capitec cash send PIN last?
The cash send and PIN are valid for 30 days. Customers must ensure they have a valid reference number, which is also necessary for a successful withdrawal.
What happens to an unredeemed cash send Capitec withdrawal?
Unredeemed cash send withdrawals are returned to the sender's bank account after 30 days. The sender can obtain the money within 30 days, but will be subject to a fee.
Source: UGC
How can a Capitec cash send be reversed?
You can reverse a Capitec cash send if the money has not been collected at a R30 fee via the following steps:
- Step 1: Open your banking app using your login details.
- Step 2: Navigate to the 'Transact' section and select 'Send cash'.
- Step 3: Scroll until you find the relevant transaction.
- Step 4: Select the transaction and choose the 'Reverse' option.
- Step 5: Confirm your identity using your PIN to finalise the reversal.
Can customers change their daily card limit?
As stated earlier, the bank has a maximum withdrawal limit of R5,000 daily. However, customers can set a temporary limit of a maximum of R10,000 for no longer than three days. Card machine purchases are capped at R50,000 but can be temporarily changed to R120,000.
Local online shopping and mail or telephone orders are capped at R50,000 daily but can be temporarily set to R120,000. International purchases follow the same limits, except for a temporary increase.
Do accounts become inactive after a certain time?
Accounts with no activity for 12 months become dormant. Accounts are frozen for security reasons, and no transactions can be done afterwards. You can avoid this by transacting on your account at least once every 12 months, and those wanting to reactivate an account can visit their nearest branch for assistance.
Source: UGC
Capitec customer care details
Those requiring further assistance can contact the bank via the following details:
- Contact number: 086 010 2043 or 021 440 3580 (for those outside of South Africa)
- Email address: info@capitecbank.co.za
Final word
A Capitec cash send withdrawal is a fast, simple process for those needing to send cash quickly without the hassle of requiring full bank details. Multiple popular retailers allow this transaction, enabling recipients to visit their local grocery store and not have to struggle to find a Capitec ATM.
DISCLAIMER: This article is not sponsored by any third party. It is intended for general informational purposes only and does not address individual circumstances. It is not a substitute for professional advice or help and should not be relied on to make decisions of any kind. Any action you take upon the information presented in this article is strictly at your own risk and responsibility!
READ: Absa to FNB transfer time details and more: FNB money transfer to other banks
Briefly.co.za wrote an article for FNB customers looking for details on their transactions. Transferring funds between FNB bank accounts is quick and may reflect immediately.
Transfers to other banks may take up to two business days. However, customers can do an immediate transfer at a fee detailed in the article.
Source: Briefly News
